Protect yourself from COVID-19 by wearing a face mask.

COVID-19: What to Expect at our Dental Office

The COVID-19 pandemic has made it harder for some of our patients to make their way to our office, but we would like to see you again – and your safety is our priority.

For Emergencies: Call (905) 878-0000


We are using our training in infection prevention to help keep our clinic safe during the pandemic.

That means even more safety measures than before, such as extra personal protective equipment (PPE), changes to waiting rooms, advanced screenings, and touchless thermometers.

Dental problems are easier and less expensive to treat before you can see or feel them, which is why it’s important to resume your regular appointments so that we can catch any problems early.  Please contact us and find out what your options are, because the last thing you need this year is a toothache.

All our team is committed to keeping our office safe and open.

Your Appointment

Your next appointment will be a little different than what you were used to. We must follow the updated safety guidance from the Royal College of Dental Surgeons of Ontario and information from the Chief Medical Officer of Health when providing care during the pandemic. Here’s what you can expect.

Appointments will be spaced out to allow physical distancing and disinfecting between patients. This might mean less flexibility when scheduling your appointment.

You will be screened for COVID-19 symptoms upon arrival at the dental office and your temperature will be taken with a touchless thermometer.

You will be asked to wear a mask while in the office except during treatment.

Dental staff will be wearing more PPE than normal.

We may ask that you come alone. There may be exceptions for small children and people who require assistance. If a parent or caregiver is allowed, they will also be subject to screening measures.

You will be asked to call when you arrive and wait outside the dentist’s office until your appointment. You would be notified when you can enter. The waiting room will not be open to everyone. There will be no magazines, toys, or any other non-essential items in the dental office.

Patients must sanitize their hands with a 70- to 90-per cent alcohol-based solution or soap and water when entering and leaving the dentist’s office.

There is a designated bathroom for patients only and is disinfected between patients.

PLEASE notify the office if you have flu-like symptoms (fever, cough, nausea, or difficulty breathing) or have been exposed to reschedule your appointment accordingly.

We thank you for helping us keep our offices safe for everyone. We’re all in this together.

Emergency Contact

In the meantime, if you are having a dental emergency, please use this form to submit your case.

Dental Emergency Form